Utility Billing

Welcome to the Village Utility Billing Office!
The Utility Billing Office provides support for the Village's provided electric, water, sewer, and garbage services.

Michelle Robinaon 2022 Elise Burns 2022 Krina Penewit 2022
Michelle Robinson Elise Burns Krina Penewit
Accounting & Payroll Manager Utility Billing Clerk Utility Clerk

The Utilities Office is located on the first floor of the Bryan Center. There is a customer service window that accepts utility bill payments and is open from 8am – 4:30pm Monday through Friday. 

The Utility Clerks are available to assist customers with questions and concerns regarding their utilities or billing between 8:00 am and 4:30 pm Monday through Friday by calling 937-767-7202 and selecting option 2. 

The Utilities Office is staffed by one full-time Utility Billing Clerk and two part-time Utility Clerks. They provide the following services to customers in person and over the phone:

  • Signing up new customers for service
  • Processing payments
  • Selling trash stickers and bags
  • Assisting customers with budget billing
  • Calculating and processing monthly utility bills
  • Accepting work orders
  • Assisting customers with solid waste related services which are contracted through Rumpke
  • Providing customer service for Village residents and businesses concerning their utilities and billing
  • Adding and removing customers to our Automatic Check Withdrawal service
  • Providing information to customers regarding area programs that provide financial assistance for utility bills

It should be noted that the Village does not provide natural gas, cable or internet services. Information on those services can be found by clicking on "Useful Links" below. 

Contact Utility Billing Department:
937-767-7202, option 2

For all types of emergency help please call 211 and the United Way hotline operator can direct you to appropriate help.

For any help centered around Covid-19 please complete an emergency online application at the Miami Valley CAP website: https://miamivalleycap.org


Contact Us

The John Bryan Community Center (more)
100 Dayton St
Yellow Springs, OH 45387
Get Directions

  • Phone: (937) 767-7202 x 2
  • Fax: (937) 767-3714
  • Staff Directory
  • Office Hours:
    Village Utilities Office window is open from 8am to 4:30 pm Mon-Fri

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