Best Formats for Program SubmissionHow to Pay Your BillMeetings in 2013Meetings in 2014Meetings in 2015Meetings in 2016Meetings 2017RatesRight & Responsibilities of ProducersStarting or Stopping Utility ServicesSubmit ProgramsSubmit AnnouncementsEmergency Preparedness GuideGreene County Sheriff’s DepartmentGreene County Sheriff’s Sex Offender RegistryHomeland SecurityDrinking Water Protection & Water ReclamationExample Topic FourWelcome from the Chief of PoliceCODE OF ETHICSZoning Application FormsUtility Policies and ProceduresBill Pay AssistanceGarbage InformationFacts and Information on Village Water

Technical Requirements for Submitted Video

We can accept VHS tapes, playable DVDs, or MPEG2 files on CD or DVD. Program media should be of good technical quality. Files on a camera with internal storage may be submitted, but should be transferred to other media for editing or upload. Burn DVDs at 8x or slower for best success:

Audio level should be similar to commercial tapes or DVDs, with reasonable clarity.

For maximum compatibility, MPEG files and DVD-VIDEO disks should have the following characteristics:

  • file names no larger than 20 characters, with no spaces or special characters
  • elementary MPEG-2 Program stream (not Transport stream) container format
  • 29.97 pictures per second frame rate
  • video bit rate: Variable, maximum 7 Mb/sec, minimum 1.5 Mb/sec
  • aspect ratio: NTSC 4:3 (16:9 will display tall and skinny on most TV sets)
  • video resolution: Full (720 horizontal x 480 vertical) or half (352 x 480)
  • sampling format: 4:2:0
  • structure: IBBP group of pictures (GOP) 30 frame max size
  • Audio encoding: audio layer II (only, not linear PCM or AAC)
  • audio sample frequency (rate): 44.1 KHz (48 optional)
  • audio bit rate: 224 Kb/sec (192 optional)

Programming may be dropped off in the basket in the lobby of the Bryan Center; or mailed to Village of Yellow Springs, 100 Dayton St., Yellow Springs OH 45387 Attn: Yellow Springs Community Access. Videotapes or disks must be submitted in an case and accompanied with a Program Release form.

The Village of Yellow Springs Utility Department offers a number of ways to pay your utility bill.

We currently accept the following payment types:

  • Cash
  • Personal Check
  • Money Order
  • Credit Cards - All major credit cards are accepted (fees apply)

You may pay your bill via the following:

  • In person at our customer service window during posted hours with cash, credit card, money order or personal check
  • Drop boxes conveniently located inside the Bryan Center on the first floor or outside the front of the Bryan Center  (we do not accept cash in the drop boxes)
  • By mail
  • Over the phone by calling 1-877-885-7968
  • By ACH or automatic debit - which is FREE through our office
  • Setting up automatic bill pay through your bank (please allow ample time for mailing of the payment)
  • Online bill pay by clicking here

 

Meeting in 2013

November 18 Village Council

December 2 Village Council

December 16 Village Council

These pages are a test of one method of presenting the videos of council meetings on the village website. We are looking at other ways which will provide better focus while reducing interruptions while viewing them using slow Internet connections.

Yellow Springs Village Council

January 5 Village Council

January 20 Village Council

February 2 Village Council

February 17 Village Council

March 2 Village Council

 Yellow Springs Planning Commission

January 12 Planning Commission

 Yellow Springs Board of Zoning Appeals

These pages are a test of one method of presenting the videos of council meetings on the village website. We are looking at other ways which will provide better focus while reducing interruptions while viewing them using slow internet connections.

 

These pages are a test of one method of presenting the videos of council meetings on the village website. We are looking at other ways which will provide better focus while reducing interruptions while viewing them using slow internet connections.

Sewer – Ordinance #2015-17 (Inside corporate limits)

Effective Date

RFS Rate Consumption

Per Month Charge/1000 Gallons

January 1, 2017

$11.80

$7.54


Solid Waste – Ordinance #2015-13

Monthly base Charge per volume of garbage collected weekly.

*Note that the base charge does not include the monthly fuel adjustment charge, which fluctuates based on national averages.

Effective 01/01/15

Not more than 35 Gallons

$11.96

Not more than 65 Gallons

$13.11

Not more than 120 Gallons

$14.26

Not more than 150 Gallons

$26.22

Not more than 180 Gallons

$27.37

Not more than 240 Gallons

$28.52

Not more than 270 Gallons

$40.48

Not more than 300 Gallons

$41.63 


Water – Ordinance #2015-14

(Inside corporate limits) 

Effective Date

Monthly Readiness for Service Charge

Per Month Charge/1000 Gallons

January 1, 2017

$6.80

$9.75


Electric – Codified Ordinance 1042-01

Electricity rates are based on a number of different factors. For detailed information on our electric rates, please click here.


For a printable list of all rates, please click  Current Utility Rates.

Rights of the Producer

Each producer has complete creative control of the content of each programmer retains ownership and copyright of the content. YSCA does not preview programs for content (censor) nor exercise editorial control, except in the situation where it has actual and credible advance notice of probable illegal content. The staff may preview for technical reasons.

The station reserves the right to cablecast any program or any portion at anytime and for any purpose. The staff will not duplicate a community producer’s program for anyone other than the producer without his/her permission.

Responsibilities of the Producer

All producers are fully responsible for the content of their programs. The producer is responsible for obtaining all clearances for use of any copyrighted or protected material. The producer is responsible for securing talent releases and ensuring the cablecasting of the program does not violate the rights of a third party.

The producer of programs dealing with political candidates and/or issues is responsible for complying with all local, state, and federal election laws.

Download:

Signing up for service

In order to sign up for service at an address, you will first need to complete the “Utility Registration Form”.

You may submit it online here - Utility Account Registration or you can print and submit a hard copy which can be found here or by visiting the Utility Office customer service window Monday through Friday from 8am – 3pm. 

If you completed a print form, you will need to bring it to the Utility Office customer service window during business hours along with a copy of your driver’s license and a copy of your lease agreement or purchase agreement. At that time, your application will be processed. You may also email it to one of the Utility Billing Clerks via the Staff Directory. 

*If you own the property, you will need to provide proof of ownership (ie: settlement statement, deed, etc).

Stopping Service

If you need to stop service at any time, simply stop in or call the Utility Billing Office at 937-767-7202 and select Option 2. You will need to provide the date that you wish to stop service and a forwarding address. Note that we will need 48 hours notice in order to get a final reading on your meter(s) in order to process your final bill.

If you wish to stop service online you can do so by submitting the request here - Stopping Service - Request a Final Reading

A final bill will be sent to your forwarding address during the regular monthly billing cycle. 

Instructions and information about submitting programs

PROGRAM SCHEDULING

Live and rebroadcast programs of local government meetings receive top priority by the staff for scheduling cablecast time. Programming produced and submitted by residents or organizations of Yellow Springs has the next highest priority. Programming produced by a citizen or organization of another community, about Yellow Springs or of special interest to the community but sponsored (submitted) by a citizen or organization of Yellow Springs will receive the next highest scheduling priority. Otherwise, applications will be processed and scheduled on a nondiscriminatory basis to ensure that no one person or organization monopolizes cablecast time to the disadvantage of others. YSCA reserves the right to schedule program at times appropriate to best serve the community.

PROGRAM SUBMITTAL

All programs should include title, date, and producer of the program at the beginning and/or the end.

Videotapes or disks must be submitted in a case along with a completed Program Release form. Videotape or DVD, and case must be clearly labeled stating the program title, program run-time, and the name, address and telephone number of the Yellow Springs resident submitting the media. No stick-on labels are allowed on CDs or DVDs or the “door” of VHS tapes.

Program media may be dropped off in the basket in the lobby of the Bryan Center; or mailed to Village of Yellow Springs, 100 Dayton St., Yellow Springs OH 45387 Attn: Community Access.

If requested, videotapes and DVDs will be available for pick-up within ten business days after submittal. Any media unclaimed after 30 days will be archived, recycled, or discarded at the discretion of the staff. The station is not responsible for loss or damage of videotapes or disks. If station media was used for the master, the producer may make or purchase a copy at cost.

Extra area: links to 4a, 4b

Joe Bates, Superintendent of Water & Wastewater, and his staff are responsible for making sure that your drinking water meets OEPA standards and is safe to drink.  They also ensure that the system is reliable, there is sufficient pressure throughout the system and that enough volume and pressure are available to adequately support the hydrants in case of a fire in the Village. The Village of Yellow Springs Water Treatment Plant is made up of three major components:  the Water-supply Wells, the Water Treatment Plant and the Water Storage Towers and is rated a “Class 1 Plant”. These components must all function together for the system to meet the Village’s water demands.  Special licensure is required to run the Plant; Joe Bates holds a Water Supply Class III, Brad Ault-Class I and Richard Stockton-Class I.

Yellow Springs built the existing water treatment plant, located off Jacoby Road, in 1964. Four production wells are also located in that same area. Yellow Springs upgraded the plant in 1999 by rebuilding the sand filters and improving the filter controls. The Village has made additional minor improvements since then. The treatment plant is designed for iron removal and for disinfection using gaseous chlorine. The Village discontinued fluoridation in May 2011, after fifty years of adding it to the drinking water.  Yellow Springs has two standpipe style water towers located at Gaunt Park on South College Street. Together these towers are rated at 2.0 million gallons, or about four days of supply at the average daily design flow of 0.5 million gallons a day.

 Welcome to the Yellow Springs Police Department website.  I hope the information provided in the site will be interesting and helpful.  The Yellow Springs Police Department is comprised of 10 full-time and 4 part-time sworn officers and 8 civilian employees.  You will find these employees to be extremely competent men and women who are committed to serving this community.  

The Yellow Springs Police Department strives to be responsive to the needs and desires of the community and to establish relationships and partnerships with the citizens, visitors and businesses of Yellow Springs.  

We encourage our employees to be active in the community, visible in the local schools and accessible to the businesses located in the Village.  

The Yellow Springs Police Department is committed to serving the Village of Yellow Springs and the numerous visitors who frequent the shops and restaurants and come to enjoy the bike path, Glen Helen Nature Preserve, John Bryan State Park and the natural beauty that surrounds the Village.  

 

Interim Chief of Police Brian Carlson 

 

 

 CODE OF ETHICS

 

All law enforcement officers must be fully aware of the ethical responsibilities of their position and must strive constantly to live up to the highest possible standards of professional policing.  

The Village of Yellow Springs Police Department believes it is important that police officers have clear advice and counsel available to assist them in performing their duties consistent with their standards, and has adopted the following ethical mandates as guidelines to meet these ends.  

Primary Responsibilities of a Police Officer

A police officer acts as an official representative of government who is required and trusted to work within the law.  The officer's powers and duties are conferred by statute.  The fundamental duties of a police officer include serving the community; safeguarding lives and property; protecting the innocent' keeping the peace; and ensuring the rights of all to liberty, equality and justice. 

Performance of the Duties of a Police Officer

A police officer shall perform all duties impartially, without favor of affection or ill will and without regard to status, sex, religion, political belief or aspiration.  All citizens will be treated equally with consideration and dignity.  Officers will never allow personal feelings, animosities or friendships to influence official conduct.  Laws will be enforced appropriately and courteously and, in carrying out their responsibilities, officer will strive to obtain maximum cooperation from the public.  They will conduct themselves in appearance and deportment in such a manner as to inspire confidence and respect for the position of public trust they hold.  

Discretion

A police officer will use responsibly the discretion vested in the position and exercise it within the law.  The principle of reasonableness will guide the officer's determinations and the officer will consider all surrounding circumstances in determining whether any legal action shall be taken.  

Consistent and wise use of discretion, based on professional policing competence, will do much more to preserve good relationships and retain the confidence of the public.  There can be difficulty in choosing between conflicting courses of action.  It is important to remember than a timely word of advice, rather than arrest, may be a more effective means of achieving a desired end.  

Use of Force 

 A police officer will never employ unnecessary force or violence, and will, in all circumstances, use only such force in the discharge of duty as is reasonable.  

Confidentiality

Whatever a police officer sees which is of a legitimate and legal confidential nature, will be kept secret unless the performance of duty or legal provision requires otherwise.  

Members of the public have a right to security and privacy, and information obtained about them must not be improperly divulged.  

Integrity

A police officer will not engage in acts of corruption or bribery, nor will an officer condone such acts by other police officers.  

The public demands that the integrity of police officers be above reproach.  Police officers must therefore avoid any conduct that might compromise integrity and thus undercut the public confidence in a law enforcement agency.  Officers will refuse to accept any gifts, presents, subscriptions, favors, gratuities or promises that could be interpreted as seeking to cause the officer to perform or refrain from performing official responsibilities honestly and within the law.  Respect from the public cannot be bought;  it can only be earned and cultivated.  

Cooperation with other Officers and Agencies

Police officers will cooperate with all legally authorized agencies and their representatives in the pursuit of justice.  

An officer or agency may be one among many organizations that provide law enforcement services to a jurisdiction.  It is imperative that a police officer assists colleagues fully and completely with respect and consideration at all times.  

Personal/Professional Capabilities

Police officers will be responsible for their own standard of professional performance and will take every reasonable opportunity to enhance and improve their level of knowledge and competence.  

Through study and experience, a police officer can acquire the high level of knowledge and competence that is essential for the efficient and effective performance of duty.  The acquisition of knowledge is a never ending process of personal and professional development that should be pursued constantly.  

Private Life

Police officers will behave in a manner that does not bring discredit to their agencies or themselves.  

A police officer's character and conduct while off duty must always be exemplar, thus maintaining a position of respect in the community in which he or she lives and serves.  The officer's personal behavior must be beyond reproach.   

Village of Yellow Springs

Utility Office Policies and Procedures

Updated 5/1/2017

**Procedures associated with property owner responsibility of tenant utility bills shall not apply to accounts currently in the name of the tenant at a rental address until the tenant moves and is replaced by another tenant.  Otherwise, any new occupancy of a rental property after January 1, 2016 the property owner will be responsible for any utility bill associated with their property per Village Ordinance 1040.02.

 

New Account Set Up 

  1. Any new accounts must be set up in person at the Village Utilities Office prior to the date of move in order to establish a clear start of service date. 
  1. The applicant must provide the Village Utilities Office with the Utility Account Registration form, properly completed, as well as any other required documentation. If the property is a rental property, both the property owner and the tenant must complete the appropriate portions of the form. This form is available online at yso.com and click on “Village Departments”, then click on “Utility Billing”, and finally click on “Forms and Applications” under the heading “More Information”. 
  1. Utility services at any property shall be placed in the name of the occupant unless the property is a rental unit and the property owner elects to have the utility services placed in their name. 
  1. Owners of rental properties shall have the option of the account being placed in their name or the name of the tenant. If the account is put into the owner’s name, the bill will be sent to the owner. If the bill is placed in the tenant’s name, the bill will be sent to the tenant, unless the owner elects the bill to be sent to them directly. 
  1. In the instance of rental properties, residential or commercial, both the property owner and the tenant must supply pertinent information as determined by the Village of Yellow Springs. 
  1. No utility service shall be initiated at any property until such time as proper paperwork and documentation has been provided to the Village Utilities Office.

 

  1. If services are disconnected at time of application, any outstanding balance associated with that property must be brought current before services are reconnected. 
  1. It is the responsibility of the applicant to bring any past due balances current before utilities will be placed in their name. Landlords are welcome to verify if there are any past due balances in the name of a potential tenant. If past due balances exist in the name of a person who is a homeowner, a payment agreement will be offered. If a past due balance exists in the name of a person who is a renter, they must bring the account current prior to the utilities being put in their name. 

Payment Options and Fees 

The Village Utilities Office accepts a number of different forms of payment. We accept cash, checks, money orders, credit cards, and automatic debit from a checking or savings account. Beginning January 1st, 2016 all credit card fees will be paid by the customer if paid in person or at one of the two drop off locations at the Bryan Center. No credit card fees will charged to the customer if they pay via mail to the remittance address as those are processed at an offsite location in Cincinnati. 

Delinquency Procedures 

  1. For the purposes of determining delinquency, if the utility bill is not paid in full upon the due date on the 15th of each month, the customer's account shall be classified as delinquent. Once they are classified as delinquent, they are assessed a 5% penalty. There will be no extensions granted. 
  1. Once the following month’s bill is issued, customers will be notified of any past due balance on their bill. If the unit is a rental, the property owner will be notified of any past due via mail. 
  1. If a customer has not paid their bill by the time the next month’s bill becomes due, they are notified by letter of potential disconnection if the past due balance on the account is not paid by the date indicated on the letter. If the property is a rental property, the property owner will also receive a copy of the disconnection letter.  There will be no extensions granted. 
  1. After the passage of seven days from the date of the letter, if the account remains delinquent and no payment plan has been executed, the designated workers of the Village may enter the premises where such utility service is being provided, between 8:00 a.m. and 4:00 p.m., and disconnect any and all meters, conduits or attachments from the mains, pipes or lines of the Village. If utility services are disconnected at any address, service shall not be reinstated for any utility until the full balance of the account attached to said address has been paid in full. 
  1. Once services have been disconnected, or if a tenant moves and leaves an outstanding balance, an attempt to collect the full amount due plus penalties will be made by the Village. Any correspondence in an attempt to collect an unpaid bill will be sent to the landlord as well, if applicable.  At that point the tenant/homeowner/landlord will have an opportunity to pay the balance no less than 90 days after the due date of the final bill. If the account is not brought current after 90 days past the bill due date, any outstanding balance, including any penalties, will be assessed to the property taxes along with a 10% assessment fee through the process prescribed by the Greene County Auditor. 
  1. Delinquent amounts incurred by tenants prior to the implementation of this policy shall stay with the tenant and shall not be considered attached to the property for the purposes of this policy.

 

Utility Disputes 

Inquiries or complaints regarding a specific utility bill must be made prior to the due date. Utility bill complaints are filed with the Village Utilities Office.  Complaints may be filed via mail, phone or in person. Any pertinent documentation should be presented at that time. Bills in dispute are still subject to penalty and/or disconnection for non-payment. 

Minor complaints will be handled within the Village Utilities Office. More complex issues will be referred to Finance Director who will determine if the issue will require a decision by the Utility Dispute Resolution Board. 

Access to Meters 

A number of meters within the Village are located inside residences or buildings and not accessible by Village staff. Per Village Ordinance 1040.11, customers shall allow Village staff access to Village equipment, including meters, at intervals not to exceed 90 days. This policy is in place in order to ensure that the equipment is functioning properly and collecting accurate readings. Gaining access to meters and acquiring reads also alerts Village staff to any water leaks or other issues that could affect a customer’s bill. 

If the meter reader is unable to gain access at the time your reading is due, a customer card will be left in a conspicuous location at the property. In order to collect a read, the customer is expected to fill out the card immediately and return it to the Village Utilities Office via postage paid mail or in person. It should be noted that the customer card does not substitute the meter reader gaining access. 

If Village staff has not accessed a customer’s meter in over 90 days, they will receive a letter notifying them of such and requesting the customer set up a time to have their meter read. 

Although it is Village policy to read water meters every 90 days, we encourage customers to monitor their meters monthly in order to detect any potential leaks in a timely manner. 

Sewer Adjustments 

In the event of a leak or other unforeseen situation, a customer may request a sewer adjustment for water that did not enter the Village sewer system. Customers may fill out a Sewer Utility Bill Adjustment Request form. The customer will describe the problem and attach any supporting documentation for review by the Public Works staff. If the water used as a result of the problem was found not to have entered the Village sewer system, an adjustment to the sewer charges will be granted and credited to the customer’s account. 

During the summer months, a Summer Sewer Adjustment form can be completed for customers who use water for gardening purposes during the months of June, July and August. This form is completed and submitted to the Village Utilities Office. Water consumption during non-summer months is compared to the summer water usage.  Any usage in excess of the normal consumption (up to a 6,000 gallon maximum) during non-summer months will be adjusted off of the customer’s sewer during their next normal water and sewer billing cycle after the month of August. 

Level Billing

The Village offers customers the option to enter into a level billing agreement for their electric bills. Customers may sign up for level billing at the Village Utilities Office during normal business hours. The Utilities Office will determine the customer’s monthly average based on the past twelve month’s worth of bills.  This average will be the basis for the customer’s level billing amount to be billed evenly over each month. The Village will not accept level billing agreements for less than the twelve month average. 

In September, the account is reconciled and any amount over or under the actual billing that the customer has paid will be applied to the bill and their level billing balance will be set to zero. 

The Utilities Office will occasionally check level billing accounts to verify that they are paying the appropriate amounts in case their averages have changed over the course of the year. If the staff find that the level billing amount needs to be adjusted, the customer will be notified and their account updated. 

Payment Agreements 

The Village understands that customers may face undue hardships and may require special arrangements to bring their account current. Customers must complete a “Request for Payment Agreement” form and submit it along with a written request outlining their hardship and submit to the Village Utilities Office to apply for a payment arrangement. If granted, a signed payment agreement must be arranged before any impending disconnection date. The balance on the agreement will be evenly distributed over a mutually agreed upon time frame not to exceed six months unless otherwise approved by the Finance Director. This agreed upon amount will be expected to be paid along with the current month’s bill.  The customer will receive a separate copy of their bill with the revised amount due based on the payment agreement.    

It is the policy of the utility office not to add any additional penalties once a payment agreement is entered into. 

Customers who are on payment agreements will carry a past due balance noted on their account. If the customer resides in a rental property, it is the policy of the Village to notify property owners of any tenant’s with past due balances. 

Should a customer default on their payment agreement, a notice of disconnection will be hand delivered to the customer as well as the property owner if the customer lives in a rental property. If payment is not made within 48 hours, the utility service will be disconnected. Village staff will check both drop boxes at 7:30 am on the day of disconnection and if no payment has been received at that time, Village staff will be dispatched to disconnect service. 

 In order to reinstate utilities, the account must be brought current, including any reconnection fees.  The only methods of payment accepted at this time will be cash, money order or credit card. No checks will be accepted. Once a customer defaults on a payment agreement, they will not be granted another payment agreement without approval by the Finance Director. 

Customers will be allowed to enter into one payment agreement per year. 

Disconnection of Utilities 

The Village Utilities Office follows the procedures for disconnection outlined in Ordinance 1040.04. The Village disconnects utilities on two different dates each month. The first date of disconnection affects those that have defaulted on their payment agreement which occurs 48 hours after the bill due date. The second disconnection date affects those who are 30 days past due. The Utility Billing Clerks shall check all payment drop boxes, online payments, and telephone payments the morning that disconnections are to occur. Anyone who has not paid shall be placed on the disconnection list to be disconnected that morning and a $20 fee assessed to their account. This fee is due whether or not a customer has actually been disconnected.

 Life Saving Equipment Provision 

We recognize that some customers require use of life saving equipment that utilizes electricity and that disconnection of electric service could prevent that equipment from operating. If you have a health condition that requires use of an electric utilizing life saving device including but not limited to oxygen, respirator, nebulizer or other related item, you must supply a letter from your physician. The letter must state your name and the type of life saving equipment item that you currently use. This letter will remain noted in your account for six months. After the passage of six months, the letter will no longer be considered valid unless a new letter is provided to us. We will also share this information with the Police Department in the event that there is a power outage in the Village so that our Electric Department will be made aware and every effort can be made to restore power to your residence as soon as possible. If a customer should be set to be disconnected for non-payment of service and the customer has provided documentation of utilizing life saving equipment, the Utilities Department will reserve the right to disconnect the customer's water service. If the water service is unable to be disconnected for any reason, the Village reserves the right to install a limiter meter. A limiter meter will limit the amount of electricity to be used to only supply certain items which would allow the customer to operate their life saving equipment. 

Reconnection of Service 

Should utilities be disconnected at a property for any reason, a $20 disconnection fee will be added to the balance. Once the balance is paid, service will be restored the same business day if requested between the hours of 7:30 am and 3:30 pm Monday through Friday. If payment is received outside of regular business hours, service will be restored the following business day.

 Bad Checks/NSF Checks 

Once the Village Utilities Office is notified from the bank of a returned check for a utility payment, a staff member will look up the account which the payment was applied to determine which utilities were paid from the returned payment. They will then complete an adjustment form in order to adjust the charges back to the appropriate utilities (E, W, S, SW). There is also a $20 fee for any returned items that gets applied to the Electric portion of the customer’s account. Once the adjustment form has been completed, the Finance Director will sign the form and the Utilities staff member will adjust the charges back on to the customer’s account along with the $20 NSF fee.  The customer will then be notified by letter of the returned check and the account being adjusted to reflect the non-payment. 

If the customer was an ACH (automatic check withdrawal) customer, they will be removed from future ACH payments for a period of six months. If the customer paid via written check, we will not be able to accept checks from the customer for a period of six months as well. These terms will be outlined in the letter that the customer receives and our billing system will also have this information entered in.

 Change of Mailing Address 

If a customer changes their mailing address, it is the responsibility of the customer to notify the Village Utilities Office via phone or in writing as soon as possible. Failure to receive a Village utility bill DOES NOT excuse payment and/or penalty. 

Discontinuation of Utility Services 

If a customer will be moving from their current address, they will be required to notify the Village Utilities Office within 24 hours of the move to have a work order placed for a final meter reading by Village staff.  Once the work order is placed, Village staff will read any meters associated with the address during the normal Village business hours (8am – 4pm Monday through Friday) within 24 hours of the request. This final read will be used to calculate the customer’s final bill. A forwarding address will be required in order for the final bill to be sent to the correct address.

Assistance Programs

The Village of Yellow Springs Utilities Office understands that hardships can occur making it difficult to pay your monthly bills. Customers can contact the following assistance programs in the area who may be able to provide assistance in a time of need:

Job and Family Services - 937-562-6000

Community Action Partnership - 937-376-7747

Starfish - 937-545-0146

St. Vincent De Paul - 937-372-3193

HEAP - 1-800-828-0880

FISH - 222/54444 or 879-1313

United Way - 225-3000

Veterans Services - 562-6030

Payment Agreements

In addition to the assistance programs outlined above, the Village also offers payment agreements to customers that face undue hardships and may require special arrangements to bring their account current. Customers must complete a  Request for Payment Agreement form and submit it along with a written request outlining their hardship and submit to the Village Utilities Office to apply for a payment arrangement.  If granted, a signed payment agreement must be arranged before any impending disconnection date. The balance on the agreement will be evenly distributed over a mutually agreed upon time frame not to exceed six months unless otherwise approved by the Finance Director. This agreed upon amount will be expected to be paid along with the current month’s bill.  The customer will receive a separate copy of their bill with the revised amount due based on the payment agreement.   

Customers who are on payment agreements will carry a past due balance noted on their account. If the customer resides in a rental property, it is the policy of the Village to notify property owners of any tenant’s with past due balances.

Should a customer default on their payment agreement, a notice of disconnection will be hand delivered to the customer as well as the property owner if the customer lives in a rental property. If payment is not made within 48 hours, the utility service will be disconnected. Village staff will check both drop boxes at 7:30 am on the day of disconnection and if no payment has been received at that time, Village staff will be dispatched to disconnect service.

In order to reinstate utilities, the account must be brought current, including any re-connection fees.  The only methods of payment accepted at this time will be cash, money order or credit card. No checks will be accepted. Once a customer defaults on a payment agreement, they will not be granted another payment agreement without approval by the Finance Director.

Customers will be allowed to enter into one payment agreement per year.

Garbage and recycling service is a contracted service between the Village of Yellow Springs and Rumpke. 

Each home is provided with a recycling tote to place items for recycling. For information on what can and cannot be recycled, please click here: Recycling Do's and Don'ts

Garbage rates are on a tiered system and depend on how much waste your household produces. We are proud of this progressive rate structure that encourages reduced waste. 

You are responsible for providing your own waste receptacle(s) based on the tier that you select. The Utility Billing Office can help you select which tier is right for you. 

If you have questions or problems with your garbage service, please call the Utility Billing Office. Do not call Rumpke as we are the best ones to help you with your issue quickly because your account is with us and not Rumpke. 

Please click on the links below to be taken to various documents with information on the Village's water: 

Frequently Asked Questions about Village Water

Household Questions Related to Water

Village Water Quality

As the Village works to bring the new water plant online, we want Villagers to be informed. We plan to add more informational documents as they become available and we hope that this information is helpful. 

Should you have any further questions, please do not hesitate to contact the Utility Billing Office at 767-7202, ext. 221 as a first stop and if they cannot get you the answer you need, they will be able to direct you to the correct person! 

Contact Us

100 Dayton St
Yellow Springs, OH 45387
Get Directions

  • Phone: (937) 767-7202
  • Staff Directory

Contact Us

The John Bryan Community Center (more)
100 Dayton St
Yellow Springs, OH 45387
Get Directions

  • Phone: (937) 767-9126
  • Staff Directory
  • Office Hours:
    Council members do not hold regular office hours. You can contact a Council member by selecting the e-mail link from this website or by calling or e-mailing the Clerk of Council at 937-767-9126

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The John Bryan Community Center (more)
100 Dayton St
Yellow Springs, OH 45387
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  • Phone: (937) 767-9126
  • Staff Directory
  • Office Hours:
    The Clerk is available between 9am and 3pm Monday through Friday. Public Records requests can be made during that time, or at any time by e-mail or phone.

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Denise Swinger,
Planning and Zoning Administrator

The John Bryan Community Center (more)
100 Dayton St
Yellow Springs, OH 45387
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Melissa Dodd,
Assistant Village Manager/Director of Finance

100 Dayton St
1st Floor Bryan Center
Yellow Springs, OH 45387
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  • Phone: (937) 767-7204
  • Fax: (937) 767-7130
  • Staff Directory
  • Office Hours:
    7:30 am - 3:30 pm Monday through Friday

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The John Bryan Community Center (more)
100 Dayton St
Yellow Springs, OH 45387
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  • Assistant: (937) 767-3400
  • Staff Directory
  • Office Hours:
    Varied

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Samantha Stewart,
Parks and Recreation Coordinator

The John Bryan Community Center (more)
100 Dayton St
Yellow Springs, OH 45387
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  • Phone: (937) 767-7209
  • Staff Directory
  • Office Hours:
    3:00 p.m. - 9:00 p.m.

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Denise Swinger,
Planning and Zoning Administrator

The John Bryan Community Center (more)
100 Dayton St
Yellow Springs, OH 45387
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  • Phone: (937) 767-1702
  • Staff Directory
  • Office Hours:
    10:00 a.m. - 2:00 p.m. Monday - Friday

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The John Bryan Community Center (more)
100 Dayton St
Yellow Springs, OH 45387
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  • Phone: (937) 767-7206
  • Staff Directory

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The John Bryan Community Center (more)
100 Dayton St
Yellow Springs, OH 45387
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The John Bryan Community Center (more)
100 Dayton St
Yellow Springs, OH 45387
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  • Phone: (937) 767-7202 x 221
  • Staff Directory
  • Office Hours:
    Village Utilities Office staff are available to assist customers with questions and concerns from 7:30 am - 3:30 pm. It should be noted that payments can only be processed during the hours that the window is open from 8am to 3pm.

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The John Bryan Community Center (more)
100 Dayton St
Yellow Springs, OH 45387
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  • Assistant: (937) 767-1279
  • Staff Directory

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Brad Ault,
Water & Wastewater Superintendent

  • Phone: (937) 767-7208
  • Staff Directory
  • Office Hours:
    7am-3:30pm Monday- Friday

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The John Bryan Community Center (more)
100 Dayton St
Yellow Springs, OH 45387
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  • Business: (937) 767-8649
  • Staff Directory

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100 Dayton St
Yellow Springs, OH 45387
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  • Phone: (937) 767-7803
  • Staff Directory

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100 Dayton St
Yellow Springs, OH 45387
Get Directions

  • Phone: (937) 767-7803
  • Staff Directory

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Channel 5: Community Access (more)
100 Dayton St
Yellow Springs, OH 45387
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Channel 5: Community Access (more)
100 Dayton St
Yellow Springs, OH 45387
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Channel 5: Community Access (more)
100 Dayton St
Yellow Springs, OH 45387
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Channel 5: Community Access (more)
100 Dayton St
Yellow Springs, OH 45387
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The John Bryan Community Center (more)
100 Dayton St
Yellow Springs, OH 45387
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  • Phone: (937) 767-9126
  • Staff Directory

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The John Bryan Community Center (more)
100 Dayton St
Yellow Springs, OH 45387
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The John Bryan Community Center (more)
100 Dayton St
Yellow Springs, OH 45387
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The John Bryan Community Center (more)
100 Dayton St
Yellow Springs, OH 45387
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The John Bryan Community Center (more)
100 Dayton St
Yellow Springs, OH 45387
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500 W South College St
Yellow Springs, OH 45387
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  • Phone: (937) 767-9172
  • Staff Directory

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100 Dayton St
Bryan Center, First Floor
Yellow Springs, OH 45387
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  • Phone: (937) 767-7209
  • Staff Directory
  • Office Hours:
    Monday: 3-6:00 p.m.
    Monday is movie night: 6-9:00 p.m.
    Tuesday-Friday: 3-8:30 p.m.
    Saturday: 12-4:00 p.m.
    Sunday: Closed

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Patti Bates,
Village Manager

The John Bryan Community Center (more)
100 Dayton St
Yellow Springs, OH 45387
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  • Phone: (937) 767-3402
  • Staff Directory
  • Office Hours:
    9:00 a.m. - 4:30 p.m.

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The John Bryan Community Center (more)
100 Dayton St
Yellow Springs, OH 45387
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Brad Ault,
Water & Wastewater Superintendent

  • Phone: (937) 767-7208
  • Staff Directory
  • Office Hours:
    7am-3:30pm Monday- Friday

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255 Corry St
Yellow Springs, OH 45387
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  • Phone: (937) 767-7842
  • Staff Directory

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The John Bryan Community Center (more)
100 Dayton St
Yellow Springs, OH 45387
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The John Bryan Community Center (more)
100 Dayton St
Yellow Springs, OH 45387
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  • Business: (937) 767-7205
  • Staff Directory

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Melissa Dodd,
Assistant Village Manager/Director of Finance

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Brad Ault,
Water & Wastewater Superintendent

Water Treatment Plant (more)
640 Jacoby Rd
Yellow Springs, OH 45387
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